Orders will be shipped within 48 hours and will arrive within 7-9 business days. You will also receive a tracking number, so you will never miss an update!

For more information about our return policy please go to: Refund policy

You can contact us via our contact us page.

The time it takes to warm up your liquid depends on the amount of liquid you are trying to heat, ambient temperature, and which temperature you want. Normally it takes anywhere from 3-5 minutes.

There are many ways of sterilising and cleaning the Bottle Warmer, please choose one that fits your situation.

1. Remove the rubber ring, fill the stainless steel part with boiling water, let it sit for 2 minutes and repeat for at least 5 times. After 10 minutes your Bottle Warmer will be perfectly sterilised.

2. You may use your dishwashing soap to wash the stainless steel part that comes into contact with the liquids. However, please ensure that the rubber ring is removed and charging port cover is closed when washing it under the tap. 

3. If you have a UV steriliser at home, you can easily use it to sterilise the stainless steel surface of the Bottle Warmer.

Please NEVER immerse the Bottle Warmer in water or any other liquids.

Battery time can vary. Once at the required temperature, the Bottle Warmer will retain the water temperature for up to 5-6 hours.